1. Cancellation Policy
   • Customers may cancel services up to 24 hours before the scheduled transport time without incurring a fee.
   • Cancellations made within 24 hours of the scheduled service will incur a cancellation fee of [specific percentage or amount], to cover administrative and operational costs.
   • To cancel a service, customers must contact us via email or phone, providing the booking details for verification.
2. Refund Policy
   • Eligible Refunds: Refunds are available for cancellations made within the allowed time frame or in cases where the service was not delivered as promised (e.g., delays, damage).
   • Refund Processing: Once a refund is approved, it will be processed within 7-10 business days. Refunds will be credited to the original payment method.
   • Non-Refundable Fees: Any service fees or charges that were non-refundable at the time of booking, such as urgent booking charges, will not be refunded.
3. Changes to Service
   • Customers can request changes to their booking (such as rescheduling) at least 24 hours before the service. Changes are subject to availability and may incur an additional fee depending on the nature of the change.
4. Service Issues
   • In case of service-related issues (e.g., delays, damage to goods), customers must notify us within 48 hours of delivery to be eligible for a refund or compensation. Our team will investigate and provide a resolution based on the circumstances.
5. Contact for Cancellations/Refunds
   • For cancellations, refund requests, or changes to a booking, please contact Us

LandStar Minerals PVT LTD

+916005940814

Landstar.india@gmail.com